01
The velocity signal
Review volume relative to install volume is a category-relative ranking signal on both stores. Prompt timing matters, the highest-quality prompts fire on capability-moment successes.
02
The response signal
Prioritise critical reviews and respond promptly in a considered voice, without boilerplate. Track response cadence as an operational trust signal.
03
Sentiment and evidence
Review themes become evidence AI assistants cite. 'Users love the widget' shows up in Perplexity answers if enough reviews say so.
04
Recovery playbook
After a crash cycle: pause prompts, ship the fix, re-time prompts to post-fix successes, respond publicly to affected 1-stars with the fix version.
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